Privacy Policy

Modern information and communication technologies play a fundamental role in the activities of an organisation like NHS 24, which operates at an international level. We are based in Scotland UK. Our principal activity is to provide public focused information about the NHS 24 service. Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities online and offline.

Our privacy policy covers nhsinform.co.uk and its website(s):

NHS 24
Caledonia House
Cardonald Park
GLASGOW G51 4EB
www.nhsinform.co.uk

Privacy support

If you have an enquiry about our privacy policy, please contact us via email:
NHS.inform@nhs24.scot.nhs.uk

Privacy compliance

Our privacy policy is compliant with the following national instruments:
UK Data Protection Act 1998.

We are committed to compliance procedures that attest that our privacy policy respects the above privacy instruments: Purpose, specification and data collection.

You can access our website home page and browse our site www.nhsinform.co.uk without disclosing personal data. We collect your personal data only with your knowledge or your consent. We collect the personal data that you volunteer on registration, order, survey, competition, or other forms, or by email.

Cookies

We do not use cookies on our public website except to allow user preferences to be retained if visitors change the text size and colour options available on the site.

Disclosure

We do not disclose your personal to any third party. We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

Individual participation/access

You can ask us whether we are keeping personal data about you, and upon request, we can provide you with a readable copy of any personal data which we keep about you. We allow you to change the data that we hold about you, by erasure, rectification, completion or amendment.

Security

We have implemented technology and security policies, rules and measures, based on the 'Privacy Principles of the OECD Guidelines' to protect the personal data that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss.