Feedback and Complaints

These BSL videos explain:

  • your right to have a say about your care and have any concerns and complaints dealt with
  • how you can complain using the NHS complaints procedure
  • what happens to your feedback.

Patient Opinion

Patient Opinion

Patient Opinion is a platform for patients to share their experiences and stories of using the NHS in Scotland.

Patient advice and support

Patients Advice Scotland

Patient Advice & Support Service (PASS) supports patients, their families and carers to provide feedback to the NHS in Scotland.

Last updated: 07 January 2015