Feedback and complaints

The Feedback and Complaints section of the Charter of Patient Rights and Responsibilities tells you about your rights and responsibilities when providing feedback, raising concerns or making a complaint about your care.

Your rights when giving feedback or making a complaint about the NHS

What can you expect from the NHS when commenting or raising concerns about your care

Your responsibilities when giving feedback or making a complaint about the NHS

What the NHS expects of you when commenting or raising concerns about your care

Patient Advice and Support Service (PASS)

What is PASS and how can it help you give feedback or make a complaint about the NHS in Scotland

Patient Opinion

What is Patient Opinion and how can it help you give feedback or make a complaint about the NHS in Scotland

Publications and accessible information

Health rights information is also available in a range of accessible formats:

Patient Opinion

Patient Opinion

Patient Opinion is a platform for patients to share their experiences and stories of using the NHS in Scotland.

Patient advice and support

Patients Advice Scotland

Patient Advice & Support Service (PASS) supports patients, their families and carers to provide feedback to the NHS in Scotland.

 
Last updated: 24 January 2014